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Home > Customer Testimonials
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Check out what customers are saying about us on Facebook: <CLICK HERE>
WOW. Now THAT'S what I call service!! Thanks so much for going above and beyond to make up for this little snafu. Most certainly you will continue to get my business...mostly because of your great customer service attitude. Thanks again, Jackie
Thanks so much for all of your help! I emailed you a couple of weeks ago asking you what I needed for my Cavalier puppy and you were so helpful!! I am looking forward to getting all of the items and making her beautiful.
got the bags today - thank you so much for your help with all of that. you have been awesome!
thanks again, Carrie
Thanks for your prompt response to my call. I look forward to receiving this shipment and will continue to look to Show Dog Store.com for my dog needs!
Kay
Thank you so much for all the useful information. I'm doing okay thusfar but as you said, it's almost a daily task. My daughter loves your products so I am looking forward to perusing the line and making my selections.
Kind regards, Suzanne
Thank you so much for your quick response and prompt shipping. I will order from you again.
Debra
Thank you so much (for the voice mail as well)! I think we'll be fine with the two you've sent out. I'm just getting into the conformation ring, and I wanted to try a few different leads. I have 2 Swiss Mountain dogs, so I'm sure the thicker lead will be fine. My breeder recommended your site and she was right - you've been great! :)
Thank you,Dana
Thanks for the prompt service, the clippers arrived on Saturday and we used them today. We are very pleased with the Andis clippers. The clippers were very quiet and worked very well, much better then the Osters we had many years ago. Peter
Thanks for update.. Called the ranch, and the gallon of shampoo arrived intact. Thanks to your company super packing, UPS finding the isolated address, and your thoughtful messages and kindness..............this ordering experience has been one to remember. Now all the Schips can have a wonderful bath with the proper shampoo! Seriously, your assistance and help was great. You have not heard the last of me, and as no doubt we will need other products.
Ruth
Yay! Thank you. I am keen to get the Ruff Out for my British Shorthair cat as it was recomended for his coat by a visiting US judge. I couldnt find it in Australia.
Pamela
Thank you for your help. I will definitely try the products you have recommended.
Julie
I received my order and it's a great brush, Thank you for the prompt delivery,
Denise
Many thanks for your kind and super-fast help with this order.
Sincerely, Fran
Thank you for your quick response to my question. I found your website using "google". I have a little white bichon, as a matter a fact I noticed you had one on your website, Well thank you again for your quick response!
Norma
Thank you so very much for the unexpected and generous gift. I'm bowled over! It was so very kind. Thank you very much!
Sincerely, Sondra
I received the two other bottles today and I greatly appreciate it. It has been a pleasure doing business with you and look forward to buying more products from you.
Mary
Thanks for following up on this. The customer service has been fabulous.
Barbara
THANK YOU........You have made a return customer out of me for sure with your honesty! Please send any "specials" you may have. I basically use only Chris Christenson on my Cavaliers.
Kelley
FINALLY, a company who has great customer support !
To tell you the truth I’ve contacted other suppliers before coming across your web site. A few might respond within a week to an email request, but most don’t respond at all, they won’t even reply to a voice mail. I’ll be letting my dog (and other pet) friends know about your extensive product line(s) and great service… although the shipping costs (YIKES) to Canada may be have a negative factor. Time for your company to open shop in Canada. lol. We’re EXTREMELY pet-oriented up here, especially the west coast, and it’s taken me literally weeks to find a supplier who has what I’m looking for. . . (tell your owners).
Thanks once again Kimberly.
Ron
WHAT SERVICE!!! I received my order the day after I placed it! I know I don't live that far away, but I still think this is great service. Thanks so much.
Jan
Thank you so much for taking care of my problem and getting the replacement clippers out to me so quickly. My salon employs 10 groomers and I sang your praises and posted your magnet for all to see. It was especially appreciated since we just had an unfortunate customer service problem with [competitors name removed]. I look forward to shopping from your site again.
Pat
I received the shipment yesterday. Absolutely amazing how fast it arrived. Thank you so much.
Joyce
I was very impressed with your prompt service. This was the first time I had ordered from your store and am completely satisfied with the items I received and your very fast and accurate service. When I am need of any other products I will place my order with you. Thank you also for the pen you included with my order. I will refer you to my friends.
Jeannine, a satisfied customer.
Thank you so much for your prompt reply. I appreciate your follow up and excellent customer service!
Lori
Dear Kim, Thank you very much for the timely action and great advice on the clippers and blades. You have a wonderful telephone personality! It was easy to immediately "click" with you and get to the situation at hand. You seem to be a very kind person. Thanks again.
Erna
Hi there, I would like to tell you that I had purchased some show leashes and I am very satisfied with them and my dogs tend to love them. This is the first time I have shopped at showdogstore but then I was really surprised to see how quickly my orders were delivered to me. Iit took just around 3 days before I received them.........keep up the good work and hoping to do more business with you guys in the future.
Timma
Just wanted to let you know that my order arrived and I am very happy with how smooth the transaction went. You can be expecting more business from me in the future! Thank you. :)
Tommy
Thanks Larry. Look forward to doing more business with your store. I will go to Amazon and give you a great rating.
Kim T.
Thanks! I couldn't ask for friendlier, faster, or more satisfying service.
Phyllis
Hi Kimbo, Thank-you so much for the personal attention, I really appreciate it.
Sincerely, Karen
Hi Larry, Just letting you know my leads arrived safely today. Thank you for your excellent service you have made buying internationally a pleasure.
Regards, Leanne.
Thank you Kim. It has been a real pleasure doing business with you. I love the internet because of people like you.
Susan
Kim. You're the awesomeness. Thank you for the gift certificate. I can honestly tell you that it WILL be used! Your customer service has made me a fan of your store and I will be a repeat customer. Thank you again!
Stacey
Thank you. I want you to know that the breeder I purchased my pup from informed me of your site and your products. Your website was the easiest and most informative. Your attention to detail, superb! Thank you!
Sandy
I just received my Crown Royale Conditioner from you and I just wanted to say it was so easy to order from your website and your comunication with me about this order was more than I expected. You showed much concern and your kindness was appreciated. I will be ordering all my dog's and cat's products from you in the future. Thank you again for all you did to make this an easy process.
Jan
Wow! We are impressed with your expedited processing and shipping! We ordered this from another vendor and have been waiting five weeks..... Bio Groom Cologne is the best! Thanks again.
Ginger's Mom & Dad
Dear Larry, I was recently a first-time buyer from your company. I wanted to inform you that I was very impressed with the correct and fast service I received and will be glad to send around your website to my vet friends and breeder friends as well. Continued success,
Audrey
Thanks for letting me know [about the backorder]. We will be fine until the gallon comes. Thanks for offering to send more though. Appreciate your thoughtfulness!!! What a pleasant difference---customer service!
Peggy
My order arrived yesterday. My compliments on your smooth, fast service and excellent packaging. I look forward to future purchases through your store. Thank you.
Helen
Larry, I wanted to take the time to thank you for such outstanding personalized customer service. I look forward to doing more business with you!
Susan
Thank you so much for taking the time to call to let me know that the item would be coming priority mail. Personal treatment like this is not often seen. You can be sure I will be ordering from you often.
Cheryl
Hi Larry, Thanks for the quick reply. Appreciate the absorption of shipping charges, I hope it was not too much of a trouble. May I complement your store for excellent service and range of products. Showdogstore.com does live up to their 100% Satisfaction Guarantee policy. Once again, thank you. With Best Regards,
Victor
Hi Larry, My order was received today. Thank You for the great customer service. I have you bookmarked for the future.
Paul
Larry -- Thanks so much!!! We so appreciate you keeping us updated on our order. Your customer service is OUTSTANDING!!!
Lisa
Hello ShowDogStore, Thank you so much for your kindness and honesty about the shipping costs. I appreciate it very much. Maybe I will need more products for my poodle and I will remember your company. I used to show dogs, Poodles and Poms, and have had trouble finding some of the things I used to use. Like this lead. I was very happy to have found it. Sincerely, Marge
Thank you for the super fast service, items were shipped as speedy as a greyhound!
Christina
Working for a GE company, I can say your Customer Support response has been terrific. I'm looking forward to trying the new products.
Wendy
Hi Larry, My order was received today. Thank You for the great customer service. I have you bookmarked for the future.
John
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